Privacy Policy
Privacy Policy
Last Updated: October 2026
This Privacy Policy describes how ravenable("ravenable," "we," "us," or "our") collects, uses, discloses, and otherwise processes personal information when you visit, use our services, make a purchase from, or otherwise communicate with us through the ravenable website.
ravenable is operated by:
Dongguan Fubo Trading Co., Ltd.
Business Address:
Room 124, No. 7 Minfu Street, Tangchun, Liaobu Town, Dongguan City, Guangdong Province
Customer Support Email:
support@ravenable.com
By using our website and services, you acknowledge the practices described in this Privacy Policy.
1. Personal Information We Collect
Depending on how you interact with our website, we may collect the following categories of personal information.
Information You Provide Directly
We may collect information that you provide when you place an order, contact us, create an account, subscribe to marketing communications, or otherwise interact with our website.
This information may include:
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Name
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Billing address
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Shipping address
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Email address
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Telephone number
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Order information
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Account information
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Customer service communications
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Information you voluntarily provide to us
Payment Information
Payments may be processed by Shopify, payment processors, financial institutions, or other payment service providers.
We generally do not directly store complete payment card information. Payment information is handled by the applicable payment service provider according to its own privacy and security practices.
Information Collected Automatically
When you visit or use our website, certain information may be collected automatically through cookies, pixels, tags, scripts, software development tools, and similar technologies.
This information may include:
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IP address
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Device type
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Browser type
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Operating system
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Device identifiers
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Approximate location derived from IP address
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Pages viewed
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Products viewed
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Links clicked
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Referring website
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Website interaction information
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Shopping and checkout activity
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Advertising interactions
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Date and time of visits
We may use this information to operate our website, understand customer behavior, improve our services, measure advertising performance, detect fraud, and personalize marketing.
2. How We Use Personal Information
We may use personal information for purposes including:
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Processing and fulfilling orders
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Processing payments
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Providing order confirmations and shipping updates
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Providing customer support
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Managing returns and refunds
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Maintaining and improving our website
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Understanding how visitors use our website
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Measuring marketing and advertising performance
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Personalizing advertising and marketing
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Detecting and preventing fraud, abuse, or security incidents
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Complying with legal and regulatory obligations
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Protecting our rights, customers, and business
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Communicating with you about products, services, and promotions where permitted by law
Where applicable law requires consent for particular processing activities, we will seek the appropriate consent.
3. Shopify
Our online store is hosted using Shopify.
Shopify provides the e-commerce platform that allows us to offer products and services to customers.
As part of providing its services, Shopify may process information relating to your use of our store, transactions, devices, and interactions with Shopify-powered services.
Shopify's handling of personal information is governed by its own privacy policies and applicable contractual terms.
4. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, scripts, local storage, and similar technologies to operate and improve our website.
These technologies may be used for purposes including:
Essential Functions
To operate the website, maintain security, remember shopping-cart contents, process checkout, and provide requested services.
Analytics
To understand website traffic and how visitors interact with our website.
Advertising and Marketing
To measure advertising performance, attribute purchases or other actions to advertisements, personalize advertising, and help us deliver marketing that may be more relevant to visitors.
Where required by applicable law, non-essential advertising or analytics technologies will be activated only after appropriate consent has been obtained.
You may be able to manage certain cookie preferences through the cookie or privacy controls presented on our website.
5. Advertising and Analytics Partners
We may work with advertising, measurement, analytics, attribution, and marketing technology providers to understand the effectiveness of our advertising and promote our products.
Depending on the services we use, these third parties may collect or receive information such as:
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IP address
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Cookie identifiers
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Device identifiers
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Browser and device information
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Website interaction information
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Product views
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Advertising interactions
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Purchase and conversion events
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Transaction-related information
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Approximate location information
These companies may use information according to their own privacy policies and applicable law.
6. AppLovin
We may use AppLovin advertising and measurement technologies to advertise ravenable products, measure advertising performance, attribute purchases or other conversion events to advertisements, improve advertising campaigns, and deliver or optimize advertising.
AppLovin may collect or receive information through technologies such as pixels, cookies, scripts, or other integrations used on our website.
Depending on your interaction with our website and advertisements, this information may include device and browser information, IP address, identifiers, advertising interactions, website activity, product activity, purchase or conversion events, and other information used for advertising, attribution, measurement, fraud prevention, and service improvement.
Information may be shared with AppLovin where permitted by applicable law and subject to applicable consent requirements and privacy choices.
AppLovin may process information for advertising and related purposes, including advertising measurement, attribution, interest-based advertising, fraud prevention, service improvement, and optimization of its advertising technologies.
For more information about AppLovin's collection and use of your information, please review the AppLovin Privacy Policy.
Where required by law, we will obtain appropriate consent before AppLovin advertising cookies, pixels, or similar non-essential technologies are used.
7. Other Third-Party Services
We may use third-party providers to help us operate our business.
These providers may include:
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E-commerce platform providers
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Payment processors
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Shipping and logistics providers
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Customer service providers
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Email and communications providers
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Analytics providers
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Advertising platforms
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Fraud prevention providers
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Cloud and technology service providers
We may disclose personal information to these providers where reasonably necessary for them to perform services for us.
Third parties may process information according to their own privacy policies and contractual obligations.
8. Google Analytics and Similar Analytics Services
We may use analytics services, including Google Analytics or similar technologies, to understand how visitors interact with our website.
Analytics providers may collect information such as browser information, device information, IP address, website activity, and other usage information.
Where required by applicable law, analytics technologies will be subject to applicable consent requirements.
9. Social Media and Advertising Platforms
We may use advertising and social media services, such as Meta or other advertising platforms, to advertise our products and measure campaign effectiveness.
These providers may collect or receive information about website visits, advertising interactions, purchases, and other conversion events through pixels, cookies, APIs, or similar technologies.
The availability and use of these technologies may depend on your jurisdiction, consent choices, and our current advertising services.
10. How We Disclose Personal Information
We may disclose personal information in the following circumstances:
Service Providers
We may disclose information to companies that provide services on our behalf, such as payment processing, website hosting, order fulfillment, shipping, customer support, analytics, advertising, and fraud prevention.
Advertising and Marketing Partners
Where permitted by applicable law, we may share or make certain information available to advertising, analytics, attribution, and marketing partners for advertising measurement, campaign optimization, and related marketing activities.
Business Transactions
If our business or assets are involved in a merger, acquisition, restructuring, financing, sale, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction as permitted by applicable law.
Legal Requirements
We may disclose information where we reasonably believe disclosure is required to:
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Comply with applicable law
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Respond to lawful requests
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Protect our rights or property
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Protect customers or other individuals
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Prevent fraud or illegal activity
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Protect the security and integrity of our services
11. International Data Transfers
Because we operate an international online business and work with service providers in different countries, personal information may be processed or stored outside the country or region where you live.
Where required, we take reasonable steps to ensure that international transfers are handled in accordance with applicable data protection laws.
12. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, complying with legal obligations, resolving disputes, preventing fraud, and enforcing agreements.
Retention periods may vary depending on the type of information and applicable legal requirements.
13. Data Security
We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
14. Your Privacy Rights
Depending on where you live, applicable privacy laws may provide you with certain rights relating to your personal information.
These rights may include the right to:
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Request access to personal information
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Request correction of inaccurate information
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Request deletion of personal information
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Request information about how personal information is processed
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Request a copy of certain personal information
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Withdraw consent where processing is based on consent
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Object to or restrict certain processing
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Opt out of certain targeted advertising, sale, or sharing of personal information where applicable
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Appeal certain decisions regarding privacy requests where applicable
These rights are subject to applicable law and may not apply in every circumstance.
To submit a privacy request, contact:
We may need to verify your identity before completing certain requests.
Authorized agents may submit requests where permitted by applicable law and subject to appropriate verification.
15. Advertising Preferences and Opt-Out Rights
Depending on your jurisdiction, you may have the right to opt out of certain uses of personal information for targeted advertising, cross-context behavioral advertising, sale, or sharing.
Where applicable, we will provide appropriate privacy or cookie controls that allow eligible users to exercise these choices.
We also respect applicable browser-based or device-based privacy preference signals where legally required.
Your choices may affect the personalization of advertising but should not prevent you from accessing the basic functionality of our website.
16. Children's Privacy
Our website and products are not intended for children under the age at which parental consent is required under applicable law.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us improperly, please contact us at support@ravenable.com so that we can review the matter.
17. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy, security, or content practices of third-party websites.
We encourage users to review the privacy policies of third-party services before providing personal information to them.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, services, technologies, legal requirements, or privacy practices.
When we update this Privacy Policy, we will revise the "Last Updated" date at the top of this page.
Material changes may be communicated through additional notice where required by applicable law.
19. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:
Dongguan Fubo Trading Co., Ltd.
Business Address:
Room 124, No. 7 Minfu Street, Tangchun, Liaobu Town, Dongguan City, Guangdong Province
Customer Support and Privacy Email:
support@ravenable.com
Website:
www.ravenable.com